Shipping policy

SHIPPING POLICY

Last updated: 26 August 2026

Thank you for shopping with Yound bursh.

This Shipping Policy explains our available delivery options, estimated delivery timeframes, order processing and other important information relating to the delivery of orders placed through Youndbursh.store.

1. Shipping Options

We currently offer the following shipping options within Australia:

Express Shipping

Estimated delivery: 5–8 business days
Cost: Paid shipping
The applicable shipping fee will be displayed at checkout before you complete your purchase.

Standard Shipping

Estimated delivery: 5–12 business days
Cost: Free

Delivery estimates are provided in business days and do not generally include weekends or public holidays.

2. Order Processing

Orders are processed as quickly as reasonably possible before being handed to the delivery carrier.

Once your order has been processed and dispatched, you may receive a shipping confirmation email containing tracking information where available.

Processing time is separate from the estimated delivery timeframe unless otherwise stated at checkout.

3. Delivery Timeframes

Estimated delivery times are:

Express Shipping: 5–8 business days
Standard Shipping: 5–12 business days

These timeframes are estimates only and may vary due to circumstances including:

carrier delays;
public holidays;
severe weather;
remote or regional delivery locations;
unusually high order volumes;
transport disruptions;
incorrect or incomplete delivery details; or
other circumstances outside our reasonable control.

Nothing in this policy limits any rights you may have under applicable Australian law where an order is not supplied within a reasonable or agreed timeframe.

4. Shipping Within Australia

We aim to deliver orders to customers across Australia, including major metropolitan and many regional areas.

Delivery availability may vary depending on:

postcode;
carrier coverage;
product type; and
logistical restrictions.

Where we are unable to deliver to a particular address, we will contact you where reasonably possible.

5. Regional and Remote Areas

Orders to regional, rural or remote areas may take longer than the estimated delivery timeframe.

Additional carrier restrictions may also apply to certain locations.

Where relevant, any applicable shipping information will be communicated before or after dispatch.

6. Tracking Your Order

Where tracking is available, you will receive tracking information after your order has been dispatched.

Tracking updates are provided by the relevant delivery carrier and may not appear immediately after dispatch.

If your tracking information has not updated for an extended period, please contact us at:

costumer@Youndbursh.store

7. Incorrect Delivery Information

Customers are responsible for providing complete and accurate delivery information at checkout.

Please carefully check:

recipient name;
street address;
suburb;
state or territory;
postcode;
email address; and
contact details.

If you notice an error after placing your order, please contact us as soon as possible.

We will make reasonable efforts to update the delivery details before dispatch, but we cannot guarantee changes once processing or fulfilment has begun.

8. Failed Delivery

If a delivery attempt is unsuccessful, the carrier may:

attempt redelivery;
leave the parcel in a safe location where authorised;
take the parcel to a collection point; or
return the parcel to sender.

Customers should follow the carrier's instructions regarding collection or redelivery.

Additional delivery costs may apply where a parcel must be resent because incorrect delivery details were provided by the customer, except where prohibited by law.

9. Lost Parcels

If your parcel appears to be lost in transit, please contact us at:

costumer@Youndbursh.store

We may investigate the matter with the relevant carrier.

Where required by Australian law, we will provide an appropriate remedy.

10. Damaged Parcels

If your parcel arrives visibly damaged, please contact us as soon as reasonably possible.

Where available, please provide:

your order number;
photographs of the outer packaging;
photographs of the damaged product; and
a description of the issue.

Your rights relating to faulty or damaged products are also covered by our Return & Refund Policy and the Australian Consumer Law.

11. Missing or Incorrect Items

If your order arrives with:

an item missing;
the wrong product;
the wrong size or variant; or
an incorrect quantity,

please contact us at:

costumer@Youndbursh.store

We will review the issue and provide an appropriate remedy where required.

12. Delivery Delays

From time to time, deliveries may be delayed for reasons outside our reasonable control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide updated information.

Nothing in this section excludes any rights available to you under Australian consumer law.

13. Order Cancellation Before Dispatch

If you wish to cancel your order before it has been dispatched, please contact us as soon as possible at:

costumer@Youndbursh.store

We will make reasonable efforts to process your request.

However, we cannot guarantee cancellation once fulfilment or dispatch preparation has commenced.

14. Address Changes

If you need to change your delivery address after placing an order, please contact us immediately.

We cannot guarantee that an address can be changed once the order has entered fulfilment or has been dispatched.

Yound bursh is not responsible for delivery problems caused solely by incorrect information provided by the customer, except where responsibility cannot lawfully be excluded.

15. Public Holidays

Orders placed around Australian public holidays may experience additional processing or delivery delays.

Carrier operations may also be reduced during these periods.

16. Shipping Charges

Standard Shipping is offered free of charge.

Express Shipping is a paid service, and the applicable cost will be clearly displayed at checkout before payment.

We do not apply undisclosed mandatory shipping charges after an order has been placed.

17. Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Where this Shipping Policy conflicts with a mandatory requirement of Australian law, the mandatory legal requirement will prevail.